Please allow 3 to 5 business days for orders to be filled. Should you wish to have orders rushed please email the support team at email@example.com.
We have a flat $5.00 dollar shipping rate for orders outside of our local pickup/shipping area. This is standard letter mail via Canada Post. Once your order has been filled tracking is not available. Canada Post quotes 3 to 10 days delivery time within Canada. You will be notified via the email provided at the time of checkout when your order has been shipped.
Local? We offer free pick up for local customers within the greater Kelowna area. Please use the discount code PICKUP at the checkout page for pick up at head office located in the heart of Glenrosa. We now offer a local shipping rate of $2.00 for our loyal customers who are unable to get to our new head office location. Please use discount code LOCAL at checkout for $3.00 off your shipping. Please email the support team at firstname.lastname@example.org for more details regarding the new head office location.
blackOAK is not responsible for lost or undeliverable mail. It is the customers responsibility to ensure that all of the applicable mailing information is correct at the time of purchase.
blackOAK only offers shipping within Canada at this time.
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