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All items are made to order. Please allow 3 to 5 business days for all orders to be filled. Should you wish to have orders rushed please email the support team at

We have a flat $5.00 dollar shipping rate for all orders. This is standard letter mail via Canada Post. Once your order has been filled tracking is not available. Canada Post quotes 3 to 10 days delivery time within Canada. You will be notified via the email provided at the time of checkout when your order has been shipped.

blackOAK is not responsible for lost or undeliverable mail. It is the customers responsibility to ensure that all of the applicable mailing information is correct at the time of purchase. 

Local? We offer free pick up for local customers within the greater Kelowna area. Please use the discount code KELOWNALOCAL on the checkout page for pick up at head office. Please email the support team at for details.

 blackOAK only offers shipping within Canada at this time.

Thank you for supporting our small business.