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Refund Policy and Feedback

Refund Policy


Due to the nature of our products, and sanitary reasons, blackOAK does not offer refunds or exchanges on any of our current products. All sales are FINAL. Should your products arrive damaged or with a defect present, please contact the blackOAK support team within 5 days of your product arriving at

If, for any reason you are not completely satisfied with your purchase, please contact the blackOAK support team. We strive to ensure that all of our products meet the highest standards of our customers and we want to hear from you if we are not meeting your expectations.

Thank you for supporting our small business.